Our Commitment to Privacy

Nano Aesthetics respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We may collect personal information including:

• Full name
• Email address
• Phone number
• Postal address
• Payment details
• Medical history relevant to treatment
• Appointment history
• Website usage data, including IP address and browser information

How We Collect Information

We collect information when you:

• Make an appointment
• Purchase products or services
• Complete consultation forms
• Subscribe to our newsletter
• Contact us via our website, email, or phone
• Interact with our social media or advertising

How We Use Your Information

Your personal information may be used to:

• Provide treatments and services
• Process payments and online orders
• Manage appointments
• Deliver products
• Communicate with you regarding your bookings
• Send promotional offers (with your consent)
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations

Disclosure of Information

We may disclose your personal information to:

• Payment processors
• Shipping providers
• Technology and software providers
• Medical practitioners involved in your care
• Regulatory authorities where required by law

We do not sell your personal information to third parties.

Cookies and Analytics

Our website uses cookies, Google Analytics, and similar technologies to enhance your browsing experience and analyse website performance.

You may disable cookies through your browser settings; however, some website functionality may be affected.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Where payment details are collected or stored within our software, we utilize industry-standard encryption and security protocols to protect your financial information from unauthorized access.

Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us.

Marketing Communications

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Third-Party Services

Our website may use third-party services including Shopify, payment gateways, Google Analytics, and Meta advertising platforms.

These providers have their own privacy policies, and we encourage you to review them.
Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

For privacy-related enquiries, please contact Nano Aesthetics directly.